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Integrations for web stores
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Integrations for web stores

Integrate Matkahuolto's parcel services seamlessly into your online store. Our services are pre-integrated with most e-commerce platforms for smooth delivery management.

Matkahuolto’s Parcel Services have already been integrated with most online store applications. We also offer the possibility to build integrations with your online store or other back-end system using open interfaces. The interfaces are described in more detail below.

Matkahuolto’s Parcel Services are available on:

E-commerce software

Delivery Management Systems

If you can’t find your system provider on the list, contact your service provider for more information!

A better online customer experience thanks to our solution partner nShift

nShift, the world’s leading provider of delivery management software and our long-term solution partner, offers not only book & print systems, but also a comprehensive range of e-commerce solutions from checkout to order tracking and returns. nShift has offices across Europe, as well as extensive local expertise. In addition to domestic online stores, nShift is a reliable partner for those seeking international growth, and its systems also provide access to Matkahuolto’s renewed and expanded international parcel services.

Easy access to Matkahuolto services through nShift Checkout

With the easy-to-use nShift Checkout solution, you can support your customers in their purchase decision and turn your online shopping and delivery experience into a competitive advantage. nShift’s Checkout has been shown to increase e-commerce conversion rates significantly by up to 20%. Matkahuolto’s shipping options are well represented and easy to use in nShift Checkout. nShift’s off-the-shelf solutions make it quick and easy to deploy e-commerce solutions that meet your needs, without heavy integration.

E-commerce returns as an enabler for additional trade

Once a consumer has made a purchase decision, the customer experience is also affected by the management of returns. For example, Matkahuolto’s return service, which works without address labels, is represented in the nShift Returns product. nShift Returns allows you to turn your e-commerce returns into a product exchange or a new purchase. With nShift Returns, retailers can convert 30% of returns into product exchanges and in that way retain revenue. To find out more about how nShift could help you take your online store’s customer experience to the next level, read more on our website.

Matkahuolto’s XML interface

All online store applications can be directly linked to Matkahuolto’s data system via the XML interface.

The XML interface is implemented as an simple XML request to which the reply is given in XML format. The request is submitted to the contact address using the (POST) https protocol. In the request is successful, the sender receives an XML file containing not only the reply but also the address card in pdf format. The pdf is printed and appended to the consignment.

While the XML request is of standard format, there is a number of non-compulsory fields. The https protocol is the only permitted option because the server does not accept any non-encrypted http requests.

You can use the API interface of Matkahuolto’s pick-up point search in real time or download Matkahuolto’s pick-up point data, for example once a day, to the online store database for display to your customers.

The Matkahuolto pick-up point search is also pre-built in systems such as nShift.

Download technical description of the pickup point search

Tracking info

The recipient can track the progress of the shipment by using the Track & Trace feature on Matkahuolto’s website. Tracking info can also be displayed on the online store’s website based on the info provided by Matkahuolto.

Technical description of tracking info

Shipment information is transmitted to Matkahuolto electronically as an API call or file transfer. An EDI message can be in XML or CSV format. Most online store data systems support the required file formats without the need for custom development.

The information transmitted in an EDI message includes the sender’s and recipient’s details. The recipient’s mobile phone number or email address is required, for example for submitting arrival notifications.

Download technical description of the interface

Download example response file

Download example A5 label (pdf)

Download example A6 label (pdf)

Sample files

To facilitate deployment, Matkahuolto offers sample codes in some of the most common web programming languages. The sample codes may be used freely for both private and commercial purposes. The codes may be used as they are or modified at the user’s risk. Please note that the reliability of the sample codes has not been tested under all conditions.

The codes are zipped:

Php: matkahuolto_php.zip

C#: matkahuolto_cs.zip

Java: matkahuolto_java.zip

Ruby: matkahuolto_ruby.zip

Testing and deployment

To test the interface, Matkahuolto’s servers offer a testing environment which returns a reply of correct format to the requests submitted. No consignments submitted using the testing environment are actually processed. Deployment is easy by changing the contact address.

Here’s how to get started - Customer IDs and technical support

  1. For testing and deployment, you will need a free customer ID. You can order it by e-mail from Matkahuolto at verkkokauppapalvelut@matkahuolto.fi.

  2. Additional information on the user or XML interface is provided by the help desk The e-mail address to the help desk is verkkokauppapalvelut@matkahuolto.fi.

Delivery methods in an online store

Make sure your e-commerce customers can easily find the most suitable delivery method and service point for themselves among the delivery options of your online store. Contact us, we will be happy to tell you more.

Contact us

Digital services for our contract customers and consumers

The Business portal allows you to

  • Manage user IDs and company data
  • Complete and print shipping documents on your computer and upload consignment information directly to the Matkahuolto system
  • Monitor consignments online
  • Request changes to consignments, such as a transfer to another pick-up point
  • Update recipient contact information for consignments
  • View invoicing history
  • Upload your entire customer register to the delivery system
Log in →

The Paketit App allows your customers to

  • Track the journey of their parcel and be informed on the pick-up time and location
  • Easily pick up parcels with a pick-up code without ID or authorisation

Manage consignments flexibly by:

  • Changing the pick-up point
  • Buying extra holding time
  • Ordering home delivery from a service point, using Wolt, for example
  • Making returns

Parcels from these companies are already in good hands

Shortcuts

Log in to Paketit Business PortalServices for online storesFAQ & Customer Service

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